Getting Technical – August 2026
While summer may be winding down, the innovation certainly isn’t! We’ve gathered the latest technical updates, tips and resources from across Esri Canada all in one place. In this edition of Getting Technical, you’ll discover topics like what’s new in ArcGIS Enterprise, ArcGIS Online and ArcGIS Pro. You’ll also find great tips on how to manage your customer support cases and many more technical topics.
Must reads
If you like to listen while you read technical updates, we have just the thing for you! Every season, our Geographical Thinking podcast releases a technical episode where Esri Canada subject matter experts share new features that are worth your time. The Getting Technical: Summer 2026 GIS Update is available now! Listen here.
MOOC - Make an Impact with Enterprise GIS
September 9 – October 21
Discover your path to geospatial excellence with the brand-new MOOC titled Make an Impact with Enterprise GIS. Explore a holistic framework to build and sustain a successful GIS program that powers organizational alignment, efficient operations, smarter decisions and innovation across your enterprise. Register here.
Blogs
My Esri series: Managing Customer Support cases in My Esri, part 1
Managing technical support cases is an important part of keeping your GIS operations running smoothly. In part 1 of this My Esri series, we touch on how to easily create a Customer Support case in My Esri and take advantage of its AI-enhanced case submission webform.
My Esri Series: AI-enhanced case submission in My Esri, part 2
Need technical support fast? In Part 2 of this My Esri series, discover how the enhanced My Esri case submission webform makes it easier to log a case and access AI-powered recommendations before you submit.
Three ways AI can help you work smarter in ArcGIS Business Analyst
ArcGIS Business Analyst includes several AI-powered capabilities that make analysis more intuitive and efficient. In this blog, we'll explore how Business Analyst Assistant, Points of Interest Search and the Data Browser use natural language and semantic search to help users quickly find workflows, businesses and relevant data.
View all additional blog posts on the Esri Canada Resource Hub.
Videos
Configuring data sources in ArcGIS Dashboards
Have you ever spent hours creating the perfect dashboard, only to have to redo it for a different project? Or maybe your dashboard is complete, but now some of your data isn't showing properly. In this GeoSnap, we’ll show you how to use the data sources panel to connect, configure, swap and troubleshoot your data feeds.
Creating a bookmark map series in ArcGIS Pro
Did you know you can create a map series in ArcGIS Pro using bookmarks you've already configured in your project? Bookmark map series provide a quick and efficient way to generate multi-page map layouts focused on specific locations or areas of interest. In this GeoSnap, we'll show you how to create a bookmark map series in ArcGIS Pro to streamline your map production workflows with just a few clicks.
Use location to dynamically change answers in Survey123 Connect
Have you ever wanted dynamic answers based on the location of your surveyors? In this GeoSnap, we’ll show you how to do just that by using the search expression in the appearance column of Survey123 Connect. This will dynamically change an answer based on the input to a geopoint or geoshape question.
Stay up to date on all our GeoSnaps by visiting the YouTube playlist.
Training
ArcGIS Enterprise: Configuring a Base Deployment
Enable Web GIS workflows throughout your organization. Learn administration essentials to install and configure an ArcGIS Enterprise base deployment that enables individuals to securely access, create and share geospatial resources. You will learn how to license and install the four software components of a base deployment and ensure system security and performance.
Esri Canada webinars & seminars
Save Time, Do More: ArcGIS Pro Productivity Tips
September 24, 2026
What could you accomplish if you spent less time on repetitive tasks and more time on analysis and decision-making? In this webinar, we'll explore tools and techniques that can automate routine GIS work, helping you spend less time clicking and more time creating insights. See how Tasks, Python Notebooks, and other automation features can help you simplify complex processes, improve repeatability, and accelerate your GIS projects from start to finish.
Improving Rural Broadband Connectivity: Blue Sky Net Maps Performance
October 1, 2026
One in three households in Northern Ontario do not have access to 50/10 Mbps, according to the Ontario Broadband Resource Hub and Blue Sky Net (BSN), leaving many rural and remote households without reliable connectivity. Learn how community data, speed tests and digital mapping reveal actual performance and service gaps by giving policymakers a clear picture of real conditions. A live demo will show how broadband performance data can be transformed into actionable insights.
Register for these upcoming webinars here.
Missed any of last month’s webinars? No problem! Check out the recordings: View recorded seminars | View recorded webinars
Service packs, patches & product support updates
Esri Support App
Download the Esri Support App to subscribe to important product updates and bug-related notifications.
ArcGIS Trust Center
Visit the ArcGIS Trust Center for critical security announcements and updates to privacy and compliance information.
New Security Assertion Markup Language (SAML) Certificate Available
ArcGIS Online has a new Security Assertion Markup Language (SAML) signing and encryption certificate available. This certificate is necessary when an organization has enabled signed requests or encrypted assertions. The current certificate will expire on August 28, 2026. If your organization uses SAML, you must take action to continue using your enterprise identity provider (IDP) with your subscription.
Retiring apps & features
Below you’ll find more information about the upcoming retirement of several apps and features included in ArcGIS Online and ArcGIS Enterprise:
ArcGIS Workforce Will Retire in Q4 2026
ArcGIS Workforce, both the mobile and web applications, will be officially retired in the ArcGIS Online Q4 2026 update and in the ArcGIS Enterprise 12.2 Q4 2026 release.
The functionality previously provided by ArcGIS Workforce is now available through the Tasks capability in ArcGIS Field Maps. Customers currently using ArcGIS Workforce or Workforce for ArcGIS must begin planning their transition to using the new Tasks capability in ArcGIS Field Maps to ensure continuity. For more information, read the deprecation notice.
ArcGIS Maps SDK for JavaScript widgets: Q1 2027
Retirement of custom widgets in ArcGIS Experience Builder built with Maps SDK for JavaScript. If you have built ArcGIS Experience Builder custom widgets using ArcGIS Maps SDK for JavaScript widgets, please note that those widgets will retire in Q1 2027, read the retirement notice.
Developers should migrate these custom widgets to JavaScript Maps SDK components by Q1 2027 to ensure continued functionality.
- Immediately start building new custom widgets using JavaScript Maps SDK web components.
- Refactor existing custom widgets that rely on JavaScript Maps SDK widgets to web components.
ArcGIS GeoEvent Server Will be Deprecated in Q2 2027
ArcGIS GeoEvent Server is being deprecated, and its final release is with the ArcGIS Enterprise 12.3 release, which is expected in Q2 2027. This deprecation is driven by the release of ArcGIS Velocity for ArcGIS Enterprise, which is the replacement product for ArcGIS GeoEvent Server.
ArcGIS Web AppBuilder Will Retire in Q2 2027
ArcGIS Web AppBuilder in ArcGIS Online will be retired in the second quarter of 2027 with the following phases:
- Q1 2026: Creating new Web AppBuilder apps will no longer be possible.
- Q4 2026: Updating existing Web AppBuilder apps will no longer be possible.
- Q2 2027: Existing Web AppBuilder apps will be retired and will no longer function.
Apps will continue to work after retirement. However, we recommend you migrate your apps to ArcGIS Experience Builder as updates to browsers could introduce functional or security issues which will not be addressed by Esri. For more information, read the retirement announcement.---